Big Improvements Are on the Way!
New System. Better Service. Stronger Banking.
As ABD Federal Credit Union prepares to upgrade its core processing system, we want our members to understand that this update is crucial to delivering the highest-quality service you deserve. We know how important your banking experience is, which is why our new system will offer improved products and services that make managing your finances simpler, faster, and more convenient, while also enhancing security and efficiency.
On July 1, 2026, the conversion may cause temporary service disruptions, including limited branch access and brief Online Banking outages. Please note that ABD Federal Credit Union will also be closed to the public on that date. Early electronic deposits, such as pensions, Social Security, and FCA/Stellantis payroll, may post up to 2 days early as a one-time occurrence, so members should plan accordingly. Our offices will be closed Friday, July 3rd in observance of Independence Day. Normal business hours will resume, Monday, July 6th, 2026.
What’s Coming Soon?
- Imaging – View digital images of checks and receipts online.
- Remote Deposit Capture – Deposit checks by taking a photo with your smartphone.
- Zelle – Send and receive money instantly with friends and family.
- Tap-to-Pay – Members can now tap their debit or credit card at machines or checkouts for faster, secure payments.
- Portico/Cards Integration – Streamlined card services connected directly to your account.
- Dashboard – A simple, personalized overview of your accounts and finances in one place.
- ChexSystems – Helps protect members by ensuring safe account openings.
- Digital Signature – Sign forms and loan agreements electronically, no branch visit needed.
- Soft Pull Credit Checks – Allows members to view pre-approval offers without affecting their credit score.
What Will Stay?
- Bill Pay – You will need to re-enroll in Bill Pay and set up your scheduled payments again.
- Account Numbers – Your account numbers will stay the same, even if the account type classifications (like Savings or Checking) change. However, the account number suffix will be modified. Deposits, including ACH transfers, will not be impacted.
- Account Statements – Hard copies of June 2026 statements will be sent to members who opted for mailed statements, while electronic copies will be available for pickup at our branches. You will also be able to access statements by downloading and printing them from our new Online Banking portal approximately 3 weeks after the conversion day.
- VISA Credit and MasterCard Debit Cards – Debit cards will remain unchanged after the upgrade. For credit cards, online banking access will be unavailable, but you can still view account balances and transaction histories on eZCard.com.
- Telephone, Online & Mobile Banking – On July 2nd, members will be notified to download our new Mobile Banking app from Google Play or Apple’s App Store, call the new Telephone Banking number, and access our updated Online Banking portal from our website's homepage. For Online Banking, you will also need to reschedule any automatic transfers.
- Payroll Deduction & Direct Deposits – Will stay the same after the upgrade.
- Routing/Transit Number – Will stay the same after the upgrade.
How can you prepare?
Members are strongly advised to update their contact information and review, print, or download their account histories from Online Banking in advance to ensure uninterrupted access to important information during the upgrade. To do so, please follow these steps:
- Log in to our current Online Banking portal on our website or via our mobile app from Google Play or the Apple App Store.
- Enter your username and password.
- Go to the menu, select Member Services, then click Download Account Activity.
- Choose an account from the drop-down menu, then select the date range and the file type you’d like to download. Please note that some activities may be available for a limited period.
- Once you receive your login details and instructions for our new Online Banking portal in a separate notice, we recommend logging in and monitoring your account during the data transfer. We also recommend completing any upcoming in-branch appointments and monitoring any major transactions before July 1.
Important Dates to Remember!
- June 30-July 2: During this period, members will only be able to obtain Point of Sale (POS) limits of $500 and ATM limits of $50. These limits serve as a safety net to prevent transaction failures during our core conversion.
- June 30-July 2: Shared Branching will be temporarily unavailable, so members will not be able to conduct transactions at other shared branches. However, Visa Credit Cards and Mastercard ATM/Debit Cards will remain operational during this period.
- July 1: Core System Upgrade. All branches will be closed to the public.
- July 2: Online and Mobile Banking will go live at 11 AM EST.
- July 2-9: Point of Sale (POS) limits of $2,500 and ATM limits of $500 will be reestablished.
We are still here for you!
ABD Federal Credit Union remains committed to providing “Great Products” and “Great Services.” We appreciate your patience during this transition. If you have questions, our team is here to support you! Call us at 586-751-4400 or leave a message on our Contact Us page. We're dedicated to helping you feel supported and confident throughout this process.
ABD Federal Credit Union will keep you updated as new information becomes available.