We’re aware that some recently issued replacement debit cards are inactive. We sincerely apologize for the inconvenience and are urgently working with our card services provider to resolve the issue. We will share updates as soon as they become available.

We Upgraded Our Systems!

Home > Home Page > We Upgraded Our Systems!

New Banking Resources 

On July 1st, 2026, ABD Federal Credit Union upgraded its core processing system to deliver the highest-quality service our members deserve, including an innovative mobile banking app, a modern online banking portal, and a new telephone banking number for added convenience and accessibility. All members must re-enroll in Online Banking to access all resources, including Mobile and Telephone Banking services.

What You Need to Know

  • You can now make Mobile Deposits in Online Banking!
  • Shared Branching is available.
  • Zelle will be available soon, and we will notify members when it's ready.
  • You will need to re-enroll in Bill Pay and set up your scheduled payments again.
  • Your account numbers remain unchanged. However, the account number suffix is modified. Deposits, including ACH transfers, also remain unchanged.
  • Members who chose to receive account statements by mail will receive physical copies of the June 2026 statements. Statements PRIOR to July 2026 are available for pickup at our branches. Additionally, you can download and print statements from July 2026 onward from our new Online Banking portal in the upcoming weeks.
  • Our MasterCard Debit Cards remain unchanged.
  • For VISA Credit Cards, online banking access is unavailable, but you can still view account balances and transaction histories on eZCardinfo.com. You can make payments by calling the '800' number on the back of your card or by visiting eZCardinfo.com.
  • For Online Banking, you will need to reschedule any automatic transfers.
  • Payroll Deduction & Direct Deposits remain unchanged.
  • Routing/Transit Number remains unchanged.

Enrollment Instructions

All members must re-enroll by completing the steps listed below:

Part 1

  1. Click “Enroll in Online Banking” on the login screen.
  2. Verify reCAPTCHA by clicking “I’m not a robot.”
  3. Enter the following information:
    • Your member account number(EXAMPLE: ONLY BASE NUMBER "12345" DO NOT ENTER "10000123451002" or any other digits "1234580" at the end)
    • PIN (which is the last 4 digits of your SSN. If you have accessed our Telephone Banking service first, and have changed your Audio PIN, please use your updated PIN.)
    • Enter your full Social Security
  4. Enter the verification code that was sent to the email address on file.
  5. Enter the following information:
    • Create your NEW user ID
    • Create a New secure code password
    • Confirm your new password
  6. Part 1 of the enrollment is complete!

Part 2

  1. Return to the login screen and sign in with your New credentials.
  2. Enter or Select your phone number for verification.
  3. Enter the verification code that was sent.
  4. Part 2 of the enrollment is complete!

Part 3

  1. Return to the login screen again and enter your New credentials.
  2. Accept the terms and conditions and answer your security question.
  3. Turn on live updates when logging in to your dashboard.
  4. Enable Facial Recognition or Fingerprint Scanner for easier logins.
  5. Part 3 is complete!

Mobile Banking

DOWNLOAD FOR IPHONE Minimum iOS Versions Supported – iOS 17*, iPadOS 17*

DOWNLOAD FOR ANDROID Minimum Android Version Supported - Android 12.0**

* Apple devices that support a maximum OS of iOS 15/iPadOS 15 or iOS 16/iPadOS 16 will continue to be able to download from the App Store. Any defects exclusive to iOS 15/iPadOS 15, iOS 16/iPadOS 16, and/or devices that only support OS versions below iOS 17 will not be addressed.

** Android devices that support Android 11 or later will continue to be able to download from Google Play. Any defects exclusive to Android 11 and/or to devices that only support OS versions below Android 12 will not be addressed.

Mobile Deposits

You can now make Mobile Deposits in our new Mobile Banking App!

LEARN MORE HERE

Online Banking

CLICK HERE TO LOGIN

Telephone Banking

+1 (833) 990-3236

To access Telephone Banking, members will need the following:

  • Account number
  • The last four digits of their SSN, which will serve as a temporary PIN number

For security reasons, members must contact Telephone Banking using a registered phone number associated with their account; otherwise, enrollment will not be authorized.

We are still here for you!

ABD Federal Credit Union remains committed to providing “Great Products” and “Great Services.” We appreciate your patience during this transition. If you have questions, our team is here to support you! Call us at 586-751-4400 or leave a message on our Contact Us page. We're dedicated to helping you feel supported and confident throughout this process.

CONTACT US

ABD Federal Credit Union will keep you updated as new information becomes available.